We are glad to welcome
you in our apart-hotel «Naumov». In order for us to make your stay as
comfortable as possible please read the following information.
1. The hotel works 24
2. The hotel provides round the clock
accommodation (minimum residence time -1 day).
has daily rates. In accordance with Russian legislation it provides for the
temporary residence for a person who has reached the age of majority.
Accommodation of guests under 18 years of age is only possible with their
parents or their legal representatives (guardians).
Check in time – from 13:00. Check out time is until 12:00 Moscow time (unless agreed otherwise
with Hotel Manager in advance).
in to the hotel is only possible upon presentation of passport with the consent
of the current rules of the hotel.
hotel is designed for temporary accommodation of guests for a period of time
agreed with the management of the hotel. After an agreed time person is obliged
to release room on request of administration. At desire to prolong the term of
accommodation he/she is necessary to report about it to the hotel administrator
no later than 2 hours to checkout time at 12 p.m. (local time). Extension of
term of accommodation in the same room is possible only at absence on it the
confirmed reservation in favor of the third parties. If the room is booked by
others, the extension of stay in this room can be denied.
for accommodation and additional services is made by fixed (contractual)
prices, according to the hotel price list approved and signed by management.
Payment is made cash or credit cards (in rubles). The settlement in hotel is made only after
introduction by the guest of an advance payment (100%) for all estimated term
9. In the case when
the Guest has cancelled the Accommodation Contact in whole or in part due to
causes for which the Guest is liable Administration is entitled to retain an
amount equal to the cost of one night stay. This amount is pay for the
reservation in the name of the guest rooms for the entire period of his
10. Change of bed
linen 3 times a week, change of towels - daily.
hotel provides the following types of free services:
call ambulance service
use a first aid
a sewing kit, set
of dishes and cutlery
wake-up at the
12. The hotel is not
responsible for the operation of urban services (emergency shutdown of
electricity and heat, water).
is not responsible for the loss of guest’s valuables are located in their
rooms and violation of visitation order. In case of detection of forgotten
things the administration takes measures to return them to their owners. Forgotten
things are kept in the hotel no more than three months. If owner is not found,
the administration says the find to the police or local authority.
14. Resident shall:
when leaving the
room to close the hydrants, windows, turn off the lights, TV
adhere to the established
order in hotel accommodation, to preserve the purity, peace and public order in
the room and the hotel
the rules of fire safety
pay damages in
case of loss, injury or damage to hotel property. Damage assessment is based on
a price list for damage to hotel property.
liable for the
actions invited to his room visitors
timely and fully
pay all the hotel extras
15. At the property is
leave in the rooms
unauthorized persons, and send them a card-room key
store bulky items,
flammable materials, weapons, chemical and radioactive substances, mercury
keep in the room
of animals (birds, reptiles)
smoking in the
rooms, as well as in the hotel lobby
be in a state of
alcohol or drugs
devices if it is not provided in the room
staying in nearby rooms
18. The hotel reserves
the right to visit the rooms without the consent of the guest in case of smoke,
fire, flooding, and in case of violation of this order of guest accommodation,
public order, the order of use of household appliances.
hotel is entitled to terminate the contract for the provision of hotel services
unilaterally or refuse to extend the period of residence in the event of a
guest residence order, delayed payment of hotel services, causing material
damage to the hotel guest.
the absence of the guest in the residence more than a day (or within 6 hours
after the onset of his estimated hours), the hotel has the right to establish a
commission and make an inventory of the property being in the room. Tangible
assets in the form of cash, precious metals, valuable documents, the
administration is taking its responsibility. Other property is in the Service
the event of complaints from consumer administration is taking all possible
measures to resolve the conflict, provided by the legislation.
cases not covered by these rules, the administration and the consumer governed
by laws of the Russian Federation.